Pipou: Contraction Timer — Support
Time contractions with the 5-1-1 rule. Everything stays on your phone.
We usually answer within a few days. Please don't send medical questions — contact your health provider.
Frequently asked questions
Is my contraction record sent anywhere?
No. Pipou has no account and no server. Everything you time stays on your phone, and the app has no advertising, analytics or tracking.
How do I delete my data?
Open Settings → Delete all data and confirm. This erases your contractions, history, notes, custom rule, theme and settings from the app. Deleting the app also removes everything.
How do I restore Premium on a new phone or after reinstalling?
Premium is a one-time purchase linked to your Apple ID or Google account. Open Settings → Restore purchases (or the Premium screen) while signed in with the same account. Restoring is free.
How do I ask for a refund?
Payments are handled by Apple or Google, so refunds are too. On iPhone use reportaproblem.apple.com; on Android use your Google Play order history.
Will my history move to a new phone?
No. To protect your privacy, the app keeps its data out of iCloud and Google backups, so your history does not move to a new phone. Export a PDF (Premium) if you want a copy.
Is Pipou medical advice?
No. Pipou is a tracking tool, not a medical device. Always follow your midwife's or doctor's guidance. If your pain becomes severe, if something feels wrong, or if you are worried, contact your provider or go to the hospital — even if the app has not told you to yet. In an emergency, call your local emergency number.